Terms of service

General terms and conditions

1. Scope

The following Terms and Conditions apply to all orders placed via our online shop. Our online shop is for consumers only.

2. Subject of contract

The subject of the contract may be, in addition to the one-off order of our goods, the one-off purchase and provision of a digital content ("Products"). Digital content is data that is created and provided in digital form.

3. Contractual partner, formation of contract, options for corrections

The contract is concluded with Lsecommerce.

By placing the products in the online shop, we make a binding offer on our part to enter into a contract regarding those items. You may place our products in the shopping basket without obligation and amend your entries at any time prior to submitting your binding order by using the correction facilities that are provided for this purpose and explained during the ordering process. The contract is formed by clicking on the order button which indicates your acceptance of our offer concerning the products contained in the shopping basket. Once you have sent your order you will immediately receive a confirmation via e-mail.

4. Contract language, saving of the contract text

The language(s) available for concluding the contract: English

We save the text of the contract and forward the order data and our Terms and Conditions to you on a durable medium. For security reasons, the text of the contract cannot be accessed via the internet.

5. Delivery conditions

5.1 Supply of goods and physical data carriers

This section applies to goods and physical data carrier that serve exclusively as carriers of digital content. However, this section does not apply to digital content if and to the extent that the digital content is provided exclusively in digital form.

We deliver free of charge.

Delivery options

We ship the products to the delivery address specified in the order process.

We only dispatch goods en route; pick up by the customer is not possible.

We do not deliver to a "Packstation".

5.2 Provision of digital content

Digital-only content shall be made available by one of the delivery methods described below: delivery via e-mail

6. Payment

The following payment methods are basically available in our online shop.

Note: For better understanding, we base the information on the individual payment methods on the time of execution of the payment transaction on a delivery of goods. The following deviations apply depending on the subject matter of the contract:

• in the case of orders for physical data carriers which serve exclusively as carriers of digital content, the dispatch or receipt of the data carrier shall take the place of the dispatch or receipt of the goods.

• in the case of the provision of digital content which is provided exclusively digitally, the digital provision of the digital content shall take the place of the dispatch or receipt of the goods.

 

Credit Card
You provide your credit card details during the ordering process. Your card will be charged immediately after placing your order.

PayPal
In order to pay the invoice amount via the payment service provider PayPal (Europe) S.à r.l. et Cie, S.C.A, 22-24 Boulevard Royal, L-2449 Luxembourg ("PayPal"), you must be registered with PayPal, legitimise yourself with your access data and confirm the payment instruction. The payment transaction will be processed by PayPal after placing the order. You will receive further instructions during the ordering process.

PayPal may offer registered PayPal customers further payment modalities in the customer account selected according to its own criteria. However, we have no influence on the offering of these modalities; further individually offered payment modalities affect your legal relationship with PayPal. You can find more information on this in your PayPal account.

Google Pay
In order to pay the invoice amount via the payment service provider Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland ("Google"), you have to be registered with the service provider Google, must have activated the Google Pay function, identify yourself with your access data and confirm the payment order. The payment transaction will be carried out directly after submission of your order. Further information can be found during the ordering process.

Apple Pay
In order to pay the invoice amount via the payment service provider Apple Inc., One Apple Park Way, Cupertino, CA 95014, USA ("Apple"), you must use the "Safari" browser, be registered with Apple, have activated the Apple Pay function, legitimise yourself with your access data and confirm the payment instruction. The payment transaction is processed immediately after placing the order. You will receive further information in the ordering process.

Klarna
In cooperation with the payment service provider Klarna Bank AB (publ.), Sveavägen 46, 111 34 Stockholm, Sweden ("Klarna") we offer you the following payment options. Unless otherwise specified below, payment via Klarna requires a successful address and credit check and is made directly to Klarna. Further information is provided with the respective payment option and in the ordering process.

Credit card via Klarna
You enter your credit card details in the ordering process. Your card will be charged by Klarna immediately after placing the order. An address and credit check does not take place.

Sofort/Sofortüberweisung via Klarna
In order to pay the invoice amount via Sofort/ Sofortüberweisung through Klarna, you must have a Klarna account and a bank account enabled for online banking, verify your identity accordingly, and confirm the payment instruction. When paying via Sofortüberweisung, Klarna does not perform a credit check. Your account will be debited immediately after the order is placed. Further instructions are provided during the checkout process.

7. Retention of title

The products shall remain our property until full payment is made.

This section applies to goods and physical data carrier that serve exclusively as carriers of digital content. However, this section does not apply to digital content if and to the extent that the digital content is provided solely digitally.

8. Special conditions for digital content

In the case of the provision of digital content, the subject matter of the contract is the permanent transfer of the content offered in each case as well as the granting of the rights of use specified below. However, this does not include the installation and configuration of the digital content on your end device, if required.

 Granting of rights of use

The digital contents offered are protected by copyright. With the provision you are granted a simple, non-exclusive right of use. With the acquisition of the respective digital content, you are entitled to install - insofar as necessary - the digital content, to load it into the RAM of your terminal device and to use it as intended.

You are further entitled to permanently transfer the acquired copy to third parties if you

• expressly inform the third party of the scope of your right of use,
• you hand over to the third party the complete documentation, if any, and
• at the same time you completely give up the use of the digital contents yourself. You will give up your own use completely if you delete all copies located on your end devices and external data carriers, unless you are legally obliged to retain them for a longer period. Upon our request, you will confirm the complete cessation of use to us in writing.

You may not remove or alter copyright notices, serial numbers or other identifying features of the products.

Unless otherwise expressly agreed, the alteration, processing, public reproduction, commercial disclosure to third parties, in particular by making available for download, and any copying not covered by the intended use are not permitted.

9. Warranty and guarantees

9.1 Liability for defects

We are under a legal duty to supply products that are in conformity with this contract.

The statutory guarantee provisions (liability for defects) shall apply. With respect to consumers, statutory warranty rights governed by the law of the country where the consumer has his habitual residence shall apply. Information on any additional guarantees and their precise conditions that may apply can be found next to the product and on specific information pages in the shop, if applicable. Complaints can be submitted by consumers and businesses to our contact details given in the supplier identification.

When you exercise your warranty rights and we deem it necessary to receive the goods back in order to examine your complaint, you must send back the goods at our cost to the address provided for this purpose. We are committed to respond to any complaint immediately, but no later than within 14 days of its submission.

9.2 Guarantees and customer service

Information on any additional voluntary guarantees that may apply and their exact conditions can be found with the product and on special information pages in the online shop, if applicable.

10. Liability

We shall in any case be liable without limitation for claims due to damages that have been caused by us, our legal representatives or legal agents
• for injury to life, limb or health
• for deliberate or grossly negligent breach of duty
• for guarantee commitments, where agreed
• towards consumer.
Except these cases, our civil law liability is limited to the foreseeable and direct damages at the time of contract conclusion.

11. Dispute resolution

In order to settle disputes arising from a contractual relationship with a consumer or from whether such a contractual relationship exists at all, we are willing to participate in dispute settlement proceedings before a consumer dispute resolution body.
Universalschlichtungsstelle des Bundes am Zentrum für Schlichtung e.V. is responsible for providing you with information and referring you to the appropriate entity for alternative dispute resolution.